Coba8 Privacy Policy – How We Protect Your Data
At coba8, protecting your personal data is a priority. This Privacy Policy clearly outlines the types of information we collect, how it is used, how it is stored and protected, and the rights you hold as a user of our platform in Malaysia.
Effective Date: 1 January 2026. By using this platform, you agree to the terms of this Privacy Policy.
1 Information We Collect
Coba8 collects various types of information when you register, use the platform, or interact with our services. This is collected directly through your actions, or automatically via tracking technologies built into the platform.
Account Information
During registration, we collect your full name, email address, phone number, date of birth, and identity verification details required for identity verification purposes. This information is used to create and manage your account.
Device & Browser Information
We automatically record technical information such as device type, operating system, browser version, IP address, time zone and screen resolution. This data helps us optimise the user experience across devices, including Android and iOS phones.
Local Payment Information
To process deposits and withdrawals in MYR (RM), we collect information related to your chosen payment method. Bank account numbers or e-wallet details you provide are stored in encrypted form and are not shared with third parties except where directly required to process a transaction.
- ✓Account & identity information
- ✓Device & browser data
- ✓MYR payment information
- ✓Cookie & session data
- ✓Platform usage logs
2 How We Use Your Information
All data collected by coba8 is used for legitimate purposes, strictly limited to platform operations and service improvements for Malaysian users. The following are the primary purposes for which your data is used:
Creating, verifying and managing user accounts; processing logins; sending account notices and transaction confirmations to your registered email.
Processing deposits and withdrawals in MYR, verifying payments via local e-wallets, and maintaining financial records required for compliance.
Analysing usage patterns to improve platform performance, introduce features relevant to Malaysian users, and maintain technical stability.
Detecting and preventing fraud, suspicious activity or unauthorised access; complying with applicable legal and regulatory requirements in Malaysia.
3 Cookies & Session Tracking
Coba8 uses cookies and equivalent tracking technologies to keep the platform running smoothly and to deliver a personalised experience for each user.
Required for core functions such as login authentication, session management and form security. Cannot be disabled without affecting platform functionality.
Collects anonymised usage data to help us understand how users interact with the platform and identify areas for improvement.
Stores user preferences such as display language, account settings and gaming preferences to provide a more seamless experience on your next visit.
You can manage or delete cookies through your browser settings. However, disabling essential cookies may affect certain functions of the coba8 platform.
4 Data Storage, Security & Sharing
Storage & Security
All personal data of coba8 users is stored on servers protected with SSL encryption. Access to user data is restricted to authorised personnel only and governed by strict internal security protocols.
Account data and transaction records are retained for as long as necessary to fulfil the purpose of collection or to meet applicable legal requirements. Once that period expires, data will be securely deleted or anonymised.
We conduct regular security reviews and update our data protection infrastructure in line with the latest advancements in security technology.
Third-Party Sharing
Coba8 does not sell, rent, or disclose users' personal data to third parties for marketing purposes. Data sharing only occurs in the following circumstances:
- Payment Processors: Only the minimum necessary information is shared with your e-wallet provider or bank to process transactions in MYR.
- Legal Requirement: coba8 may disclose data where required by a court order, law enforcement, or applicable Malaysian law.
- Business Transfers: In the event of a company merger or acquisition, user data may be transferred as part of the business assets, subject to appropriate notice being given.
5 Your Rights as a coba8 User
As a coba8 platform user, you have clearly defined rights over your personal data. We are committed to making it straightforward for you to exercise those rights, without unnecessary barriers.
You have the right to request a copy of the personal data we hold about you. Requests can be submitted via our support email and will be processed within 14 business days.
If your personal data is inaccurate or out of date, you may request a correction through your account settings or by contacting the coba8 support team directly.
You may request account closure and deletion of your personal data, subject to any legal record-keeping obligations that may require us to retain certain data.
To exercise any of the rights above, please contact our team via email: [email protected]. We will respond within 14 business days and will verify your identity before processing any request.
6 Policy Updates & How to Contact Us
Updates to This Policy
Coba8 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal requirements or service improvements. Any material changes will take effect upon being published on this page, with the new effective date clearly stated.
It is your responsibility to review this page periodically. Continued use of the coba8 platform following any changes constitutes acceptance of the updated policy. If any change involves using your data in a way that differs from what you previously consented to, we will notify you via your registered email.
Governing Law
This Privacy Policy is governed by the laws of Malaysia, including the Personal Data Protection Act 2010. Any disputes relating to data privacy will be resolved in accordance with the jurisdiction of a competent court in Malaysia.
Have questions about how we handle your data? We're here to help.
Response time: 1–3 business days.
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